We are delighted to announce that B-DACS has been accredited with ISO 9001:2008 certification by BSI.
ISO 9001:2008 is a globally-recognised quality management standard, which ensures businesses have all the processes in place to meet customer and regulatory requirements.
We were granted the accreditation following a two-day external audit in December, although, due to the Christmas break, we only received official confirmation this month.
Achieving the certification has been a key focus at B-DACS since early last year. We have been working hard behind the scenes to ensure that all our management processes comply with the standard and drive continual improvements throughout the business.
Why We Applied for ISO 9001:2008
Our director Diane Drummond explains that:
“We went for ISO 9001:2008 accreditation to ensure we had a strong quality policy in place. In turn, this would help us build robust processes and keep our business efficient.
“We had already started to develop formal processes within the business, but ISO 9001:2008 gave us a standard to aim for.”
Building a quality management system has also helped us improve our service to customers, which was a key focus when setting out.
With refined management processes in place, we now operate more consistently and efficiently and are better equipped to meet all your expectations.
Impact of Implementing a Quality Management System
In the office, we have noticed a real difference in efficiency, particularly when it comes to managing the different stages of our projects.
“It has made us think differently about how we operate the business. We believe the work we have been doing made a big contribution to our increase in turnover last year.
“Going forward, we will ensure we keep up the standards set. Continuous improvement is high on our agenda, because it’s important to keep abreast of changes in the industry and remain competitive.”
Receiving the certification is a sign of our commitment to quality and providing the best possible service to our customers.
Our ISO 9001:2008 Certificate
Our accreditation covers the vast majority of the work we do, specifically:
Installation and maintenance of air conditioning systems to clients in the public and private sectors
Our certificate number is FS 614751 and can be verified on the BSI website.