B-DACS have held their last full team meeting of 2019. With a mixture of field staff and office staff, these meetings are an opportunity for us all to come together to celebrate the successes of the past year, streamline new processes and put plans in place for the coming year. 2019 saw lots of great additions at B-DACS!
17th Year of Trading!
As we entered our 17th year of trading we are proud to say that we have continued our accreditations with our main manufacturing partners including; Mitsubishi Electric, Daikin and Toshiba. We were reaccredited for ISO: 9001:2015, Constructionline Silver & Gold status and Safe-contractor. This really sets us apart from our competitors and these accreditations reinforce our company vision of “providing a quality service to our clients”.
“we will lead and inspire our people to reach their full potential and encourage continued personal development”
As part of our mission statement “we will lead and inspire our people to reach their full potential and encourage continued personal development,” B-DACS has invested 497 hours of training this year for our staff across all business areas. This training included manufacturers training, 2 employees gaining their FGAS certification and customer service training. In addition, our Senior Management Team commenced on-going Leadership & HR training. Our field staff also maintained and renewed their PASMA/IPAF and Skillcards. As part of our ongoing commitment to our staff, we will ensure that going into 2020 we enable and encourage our staff to continue to explore the opportunities for their personal growth.
As well as investment in training we have also added to our vehicle fleet with 2 new Mitsubishi L200’s. B-DACS recruited 5 new staff members, increasing the numbers in our Maintenance and Finance departments and our Installation team. 2019 also saw us pilot our first Graduate Programme, giving our graduate exposure to all aspects of our business.
The increase in our employee numbers allows us to support the continued growth we have accomplished and puts us in a great position to maintain this continuation in 2020.
With our increase in employee numbers, we thought this would be an ideal time for a fresh new look and layout for our office. Pictured is a before image of the office. Keep an eye out for our January newsletters for our grand reveal!
We secured multiple new maintenance contracts over a variety of sectors. 2019 saw our maintenance team expand, putting us in a great place to respond to our new and existing customer requirements. Our maintenance department ethos is about understanding individual customer needs so that we can deliver excellent customer service.
Our Installation team undertook our 1st full VRF system installation utilising our Zoomlock tool. The feedback we have had from our engineers is that this is a valuable tool to have invested in, making them more efficient and negates the need for hot works to be carried out.
We were proud to be working in partnership with Amazon recently at one of their biggest UK distribution centres on the run-up to their busiest time of year, with their preparations for Black Friday and on the build-up to Christmas.
2019 was a year of planning and scoping out B-DACS future. We are delighted to announce our new structure will be in place from January allowing business units to have individual control and giving our employees the autonomy to make decisions and in turn, this will improve our company productivity.
Overall, 2019 has been a productive year for B-DACS and we are extremely proud of what our team has accomplished! We would like to take this opportunity to thank all of our customers, staff and suppliers for their support throughout 2019 and we wish you and your family a very Merry Christmas and a Happy New Year.